Fixed budget billing is a set bill amount that recalculates every May and October. So you have a set amount you pay for six months in a row. In October of each year, it recalculates your payment based on your recent usage history to help us closely match what you are paying for versus using. This is to help you avoid a large "settle up" difference in May. The "settle-up" means if your actual bill charges exceeded what you paid through your fixed bill amount, you will pay the difference to settle up. If your actual bill charges were below what you paid through your fixed budget amount, you will receive a bill credit for the difference.
Please be advised - you MUST pay the exact budget amount due each month, no more or less. Any variance from the amount due, including overage payments, could cause your account to be removed from budget billing.
You must have a zero balance to enroll in budget billing. Also, you must have service in your name at the location for at least 12 months to ensure accurate calculations.