How can I get copies of my bill?
To view your current or past billing statements, log into your account on SmartHub. Under Bill & Pay, select Billing History.
Make sure you have the correct account selected. You'll see a list of your previous billings. Clicking on View Bill will open the bill in a new window for you to print.
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Why do two meter numbers show on my bill?
If your meter was changed to a new meter, you will see two meter numbers on your bill. One will be the old meter with the usage on that meter prior to it being changed, and the other will be your new meter with the usage up to the billing date.What is the Power Cost Adjustment listed on my bill?
The Power Cost Adjustment reflects the increases or decreases in the cooperative’s cost of wholesale power, which Berkeley purchases in bulk on behalf of all members. Berkeley Electric uses the PCA to adjust your bill to reflect changes in the price ...What is the service availability charge listed on my bill?
Berkeley Electric Cooperative charges a daily $0.99 Service Availability Fee in order to receive residential service and $1.18 daily for commercial accounts. This fee was previously bundled in with the Energy Charge on members' bills but was broken ...Understanding Your Electric Bill
What is the franchise fee listed on my bill?
Depending on where you live, you may be charged a city fee based on a percentage of your monthly electric usage. Berkeley Electric does not make a profit on the collection of these fees. This a pass-through cost, from the members within a city’s ...