How long does it take to get a refund after disconnecting service?
Refund checks are issued for any remaining credits two to four weeks after the account goes through the final billing. It is important that we have the correct forwarding address on file.
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How do I request to disconnect my service?
Members should log into their account on Smarthub (https://becsc.smarthub.coop/Login.html) and go to My Services in the left navigation menu. Do not use this form and contact our office if needing: temporary disconnect for repairs or demolition ...
What happens if my power is disconnected for a while?
If your power is disconnected for more than seven days, your account is closed out and made inactive. Your membership and deposits are refunded to the account and applied to any balance that may be due. If you have other active services, the ...
How do I take someone off my account?
There are several different scenarios that would warrant the removal of a member on a joint account; however, the member being removed must be the one to sign away their ownership to the account in order to be removed. When they do so, they remove ...