How much credit should I keep on my prepaid account?
That's the beauty of it - it's entirely up to you!
There are no minimum balance requirements - as long as you have a credit, even if it's just a penny, you'll continue to have service.
We encourage everyone on prepaid billing to use Smarthub to keep up with account balances and usage. This will help you budget approximately how many days of service you have left.
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Prepaid Billing Summary
Prepaid billing is a self-managed program. You purchase electricity before you use it. Think of it like putting gas in your car. Payments can be made when and how you want - online, over the phone, or in-person at your local Berkeley Electric ...
What happens if my credit runs out?
If funds in your account run out, you have time to make a payment before the service is disconnected. You'll receive a notice around 1pm letting you know your funds have run out. As long as you make a payment to bring yourself back to a credit ...
How much is the late fee?
A penalty (late fee) is charged at the rate of 1.5% of the past-due balance, which is calculated whenever the next billing runs. For example, if a balance of $100 is owed when the account is being billed for a new bill, a penalty of $1.50 is charged.
Can existing members switch to prepaid billing?
YES! Any existing deposit you have is applied to your account and your service can be switched immediately.
What charges can I expect if my account is disconnected for non-payment?
Accounts that have been disconnected for non-payment are subject to the following charges: Reconnection fee. If the payment for reconnect is received during working hours (8:00am - 5:00pm M-F, excluding holidays), then the reconnection fee is $30. If ...