I received a check that was issued incorrectly. How do I fix this?
Each year capital credit checks get issued incorrectly because members have not provided updated addresses or members pass away without the cooperative being notified. If you have received a check issued to a deceased member, to a joint account after a divorce, or other incorrectly issued checks, please contact member services by calling 1-800-327-9615 or by sending us an email. You may be required to provide proof of identity or legal documents to prove your representation to the estate or account.
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How are the capital credit refunds paid?
For active accounts, capital credit refunds are applied to your electric bill in the form of a bill credit. For inactive accounts, checks are issued and mailed to the last known address.
How is my capital credit refund amount determined?
Your refund amount is based on the amount of electricity you used during the years of service that are retired.
Who gets a capital credit refund?
Every member who bought electricity from Berkeley Electric Cooperative during the years of service that are being retired.
When do capital credits get returned?
As a not-for-profit cooperative, our margins are allocated to our members every year. Allocation means the funds that you have invested in the cooperative are tracked, but not accessible in the form of cash. The actual distribution of funds, or ...
What if I move? Am I still eligible to receive my capital credits?
If you move out of our service territory, please keep us informed of your new address so we are sure to contact you regarding future capital credit refunds. To report your current address for future capital credit refunds, please email our Member ...