What happens if my power is disconnected for a while?

What happens if my power is disconnected for a while?

If your power is disconnected for more than seven days, your account is closed out and made inactive.  Your membership and deposits are refunded to the account and applied to any balance that may be due.  If you have other active services, the membership and deposits are transferred to one of the other active accounts instead of being applied to the inactive account.


You'll need to reapply for service and pay the associated fees and deposits to reconnect service.


Residential Application for Service

Commercial Application for Service


If service has been disconnected for an extended period of time, the county or city may require a safety inspection before allowing us to reconnect service.  You'll be notified after submitting your application for service if a safety inspection is required.


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    • How do I request to disconnect my service?

      Members should log into their account on Smarthub (https://becsc.smarthub.coop/Login.html) and go to My Services in the left navigation menu. Do not use this form and contact our office if needing: temporary disconnect for repairs or demolition ...

    • How long does it take to get a refund after disconnecting service?

      Refund checks are issued for any remaining credits two to four weeks after the account goes through the final billing. It is important that we have the correct forwarding address on file.