Why do two meter numbers show on my bill?
If your meter was changed to a new meter, you will see two meter numbers on your bill. One will be the old meter with the usage on that meter prior to it being changed, and the other will be your new meter with the usage up to the billing date.
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Does Time of Day billing require a special meter?
No. The meter installed on your home is already providing half-hour data. Our power line carried communication system makes the TOD rate possible.
How can I get copies of my bill?
To view your current or past billing statements, log into your account on SmartHub. Under Bill & Pay, select Billing History. Make sure you have the correct account selected. You'll see a list of your previous billings. Clicking on View Bill will ...
What is the Power Cost Adjustment listed on my bill?
The Power Cost Adjustment reflects the increases or decreases in the cooperative’s cost of wholesale power, which Berkeley purchases in bulk on behalf of all members. Berkeley Electric uses the PCA to adjust your bill to reflect changes in the price ...
What is the franchise fee listed on my bill?
Depending on where you live, you may be charged a city fee based on a percentage of your monthly electric usage. Berkeley Electric does not make a profit on the collection of these fees. This a pass-through cost, from the members within a city’s ...
What is the energy charge listed on my bill?
The total energy used over that billing period measured in kilowatt-hours (kWh) multiplied by the per kWh rate. Some rates, like Time-of-Day, include both on-peak and off-peak energy charges.