Berkeley Electric Cooperative

FAQ
Non-Payment Disconnections
Disconnection Policy Failure to pay a monthly bill balance by the delinquent date, as shown on each monthly billing/delinquent statement, may result in disconnection of service. Members who utilize the Cooperative’s Prepay Billing Service, may have ...
How can I find my account number?
Your account number can be found by logging into your SmartHub account or by looking at your most recent bill. If you do not have access to either of those things, you must contact us directly and confirm your identity to get your account number. ...
Ways to Pay
Payments can be made on the SmartHub app 24 hours a day, 7 days a week at no additional charge. Payments are credited to your Berkeley Electric Cooperative account immediately after processing the payment on the website. Credit Cards, debit cards, ...

Popular Articles
Residential Application for Service
For easier completion on mobile devices, use the direct link for the application found here: https://zfrmz.com/KCcTyfvCRMVqCv8DjgLS Apply for service for residential accounts here.
Prepaid Billing Summary
Prepaid billing is a self-managed program. You purchase electricity before you use it. Think of it like putting gas in your car. Payments can be made when and how you want - online, over the phone, or in-person at your local Berkeley Electric ...
Time of Day Rate Summary
Our Time-of-Day rate (TOD) is a voluntary program that rewards members with a lower electric rate for shifting energy-intensive tasks - such as laundry, cooking and heating/cooling - away from peak hours. Peak hours are the few hours each day where ...
How do I request to disconnect my service?
What are the seasonal rates/times for Time of Day billing?
Summer Peak months are April- October Peak Time is 3:00 pm- 7:00 pm Peak Rate is 29.70 ¢/KWh Off-Peak Rate is 7.41 ¢/kWh Winter Peak months are November – March Winter Peak Time is 6:00 am – 9:00 am Peak Rate is 37.04 ¢/KWh Off-Peak Rate is 7.41 ...

FAQ