Berkeley Electric Cooperative

FAQ
Non-Payment Disconnections
Disconnection Policy Failure to pay a monthly bill balance by the delinquent date, as shown on each monthly billing/delinquent statement, may result in disconnection of service. Members who utilize the Cooperative’s Prepay Billing Service, may have ...
How can I find my account number?
Your account number can be found by logging into your SmartHub account or by looking at your most recent bill. If you do not have access to either of those things, you must contact us directly and confirm your identity to get your account number. ...
Ways to Pay
Payments can be made on the SmartHub app 24 hours a day, 7 days a week at no additional charge. Payments are credited to your Berkeley Electric Cooperative account immediately after processing the payment on the website. Credit Cards, debit cards, ...

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Residential Application for Service
For easier completion on mobile devices, use the direct link for the application found here: https://zfrmz.com/KCcTyfvCRMVqCv8DjgLS Apply for service for residential accounts here.
Prepaid Billing Summary
Prepaid billing is a self-managed program. You purchase electricity before you use it. Think of it like putting gas in your car. Payments can be made when and how you want - online, over the phone, or in-person at your local Berkeley Electric ...
How do I request to disconnect my service?
How do I add someone to my account?
To add your spouse to your account, please complete the electronic form below. Be prepared to upload copies of government-issued photo identification and a copy of the marriage license. The following conditions must be met prior to converting the ...
Residential Account Inquiries
All non-commercial correspondence can be directed to memberrequests@bec.coop. Email is monitored Monday - Friday, 8:00 am - 5:00 pm, excluding holidays. To report an outage, call 1-800-327-9615 and select option 1.

FAQ