Prepaid Billing
Who can participate in prepaid billing?
Any 200 amp service (commercial and residential) is eligible. We are unable to offer this billing option to larger services because the metering technology does not exist.
What if I want to switch from prepaid billing to monthly billing?
All you need to do is contact us to get the deposit amount it would require to convert to monthly billing. Once the deposit is paid, we'll switch you over to monthly billing. You can expect the deposit amount to be approximately two-months' of usage ...
What happens if my credit runs out?
If funds in your account run out, you have time to make a payment before the service is disconnected. You'll receive a notice around 1pm letting you know your funds have run out. As long as you make a payment to bring yourself back to a credit ...
Prepaid Billing Timeline Example
Prepaid Billing Summary
Prepaid billing is a self-managed program. You purchase electricity before you use it. Think of it like putting gas in your car. Payments can be made when and how you want - online, over the phone, or in-person at your local Berkeley Electric ...
How much credit should I keep on my prepaid account?
That's the beauty of it - it's entirely up to you! There are no minimum balance requirements - as long as you have a credit, even if it's just a penny, you'll continue to have service. We encourage everyone on prepaid billing to use Smarthub to keep ...
Can existing members switch to prepaid billing?
YES! Any existing deposit you have is applied to your account and your service can be switched immediately.